No ticket-bots, no outsourced call centre. Every message lands with a real human on the Olilo team.
Fastest way to reach us. Engineers hang out here during working hours.
Open DiscordGeneral enquiries, partnerships, or anything that needs a paper trail.
Send emailIf you know what you need, skip straight to the team that handles it. Faster for you, cleaner for us.
We're a UK-registered telecoms operator. Formal correspondence, legal notices, and regulatory matters should go to the address below. For anything support-related, the fast channels above will get you a faster response.
We publish our full complaints procedure, including how to escalate to Ombudsman Services if you're not happy with our response.
Our Discord is the single fastest way to reach us. Engineers, community, and zero hold music.
